Privacy Policy

Welcome to Talynted (“Talynted,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share while using our platform.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use the Talynted website, services, products, or related features (collectively referred to as the “Platform”).

By accessing or using Talynted, you agree to the practices described in this Privacy Policy.

1. About Talynted

Talynted is a digital freelance marketplace platform that connects clients with freelancers and service providers across multiple professional categories. Users may create accounts, publish services, hire freelancers, communicate through the platform, process payments, and manage projects.

2. Information We Collect

We collect different types of information to provide, improve, secure, and personalize our services.

2.1 Personal Information

When you create an account or use our services, we may collect:

Full name
Username or display name
Email address
Phone number
Password credentials
Profile photo
Country and location details
Date of birth (where required)
Professional skills and experience
Portfolio information
Billing and payment information
Government-issued identification for verification purposes

2.2 Account Verification Information

To maintain platform security and reduce fraud, we may request:

Identity verification documents
Selfie verification
Business registration information
Tax-related documentation

Verification information is securely processed and only used for authentication, compliance, fraud prevention, and platform safety.

2.3 Transaction and Payment Information

When you purchase or receive services through Talynted, we may collect:

Transaction history
Payment details
Billing address
Wallet information
Withdrawal requests
Subscription records
Commission and fee records

Sensitive payment data may be processed by third-party payment providers and is not stored directly on our servers unless necessary for operational purposes.

2.4 Communications and Content

We may collect information when users:

Send messages
Upload files
Submit reviews or ratings
Participate in customer support conversations
Publish service listings
Submit proposals or contracts

This information helps facilitate platform operations, support, moderation, dispute resolution, and fraud prevention.

2.5 Automatically Collected Information

When you use the Platform, we may automatically collect:

IP address
Device information
Browser type
Operating system
App version
Login activity
Session duration
Pages visited
Clickstream data
Cookies and tracking identifiers
Geolocation data (where permitted)

3. How We Use Your Information

We use collected information to:

Create and manage user accounts
Facilitate freelancer-client interactions
Process payments and withdrawals
Provide customer support
Improve platform functionality and user experience
Personalize recommendations and content
Verify user identity
Detect fraud, abuse, or suspicious activity
Enforce our Terms of Use
Send notifications and updates
Comply with legal obligations
Conduct analytics and platform performance monitoring
Maintain platform security

4. Legal Basis for Processing Information

Depending on your jurisdiction, we may process your information based on:

Your consent
Contractual necessity
Legal obligations
Legitimate business interests
Fraud prevention and security requirements

5. Cookies and Tracking Technologies

Talynted uses cookies and similar technologies to:

Maintain user sessions
Remember preferences
Improve performance
Analyze traffic and engagement
Enhance security
Deliver personalized experiences

Users may disable cookies through browser settings; however, some platform features may not function properly.

6. Sharing of Information

We do not sell personal information to third parties.

We may share information under the following circumstances:

6.1 With Other Users

Certain profile information may be publicly visible to facilitate marketplace interactions, including:

Username
Profile image
Reviews and ratings
Portfolio content
Service listings
Skills and expertise

6.2 With Service Providers

We may share information with trusted third-party providers that assist with:

Payment processing
Cloud hosting
Analytics
Customer support
Identity verification
Communication services
Fraud detection
Security monitoring

These providers are contractually obligated to protect your information.

6.3 Legal and Regulatory Requirements

We may disclose information when required to:

Comply with laws or legal processes
Respond to lawful government requests
Enforce our policies and agreements
Protect platform users and public safety
Investigate fraud or security incidents

6.4 Business Transfers

In the event of a merger, acquisition, investment, restructuring, or sale of assets, user information may be transferred as part of the transaction.

7. Data Retention

We retain personal information for as long as necessary to:

Provide services
Maintain legal and financial records
Resolve disputes
Prevent fraud
Enforce agreements
Comply with legal obligations

When information is no longer required, we securely delete or anonymize it.

8. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect user information, including:

Secure authentication systems
Encrypted data transmission
Access controls
Monitoring systems
Fraud prevention mechanisms
Secure cloud infrastructure

While we strive to protect your data, no method of transmission or storage is completely secure.

9. User Rights and Choices

Depending on applicable laws, users may have the right to:

Access personal information
Correct inaccurate data
Delete account information
Restrict processing
Object to certain processing activities
Withdraw consent
Request data portability
Opt out of marketing communications

Requests may be submitted through the support channels provided on the Platform.

10. Account Deletion

Users may request account deletion through account settings or by contacting support.

Upon deletion:

Certain information may remain where legally required
Transaction records may be retained for compliance purposes
Public reviews or marketplace interactions may remain visible in limited form
Fraud prevention records may be preserved where necessary

11. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction where our service providers or infrastructure are located.

By using the Platform, you acknowledge that your information may be transferred internationally in accordance with this Privacy Policy.

12. Third-Party Links and Services

The Platform may contain links to third-party websites or services. Talynted is not responsible for the privacy practices, content, or security of third-party services.

Users are encouraged to review the privacy policies of external services before interacting with them.

13. Children’s Privacy

Talynted is not intended for individuals under the age of 18 unless permitted under applicable law and supervised by a parent or guardian.

We do not knowingly collect personal information from minors without appropriate authorization.

14. Marketing Communications

We may send users:

Service notifications
Platform announcements
Promotional offers
Product updates
Security alerts

Users may opt out of marketing emails through account settings or unsubscribe links.

Important service-related communications may still be sent even if marketing preferences are disabled.

15. Platform Monitoring and Moderation

To maintain safety, quality, and compliance, Talynted may monitor:

User-generated content
Messages exchanged through the platform
Uploaded files
Service listings
Reviews and ratings

Monitoring may be conducted manually or through automated systems for moderation, fraud prevention, abuse detection, and policy enforcement.

16. AI and Automated Decision-Making

Talynted may use automated systems or artificial intelligence tools to:

Recommend services or freelancers
Detect fraud and suspicious activity
Moderate content
Improve search results
Enhance user experience

These systems are designed to support operational efficiency and platform safety.

17. Payment and Financial Compliance

To comply with financial regulations and anti-fraud requirements, Talynted may:

Verify identities
Monitor transactions
Review suspicious activities
Restrict or suspend accounts involved in fraudulent conduct

Failure to comply with verification requirements may limit access to certain platform features.

18. User Responsibilities

Users are responsible for:

Maintaining account confidentiality
Providing accurate information
Securing login credentials
Avoiding unauthorized sharing of personal information
Complying with applicable laws and platform policies

Users should immediately notify Talynted of suspected unauthorized account access.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Legal requirements
Platform improvements
Security practices
New features or services

Updated versions will be published on the Platform with a revised effective date.

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

20. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Talynted Support
Email: support@talynted.com
Website: https://www.talynted.com

21. Consent

By creating an account, accessing, or using Talynted, you acknowledge that you have read, understood, and agreed to this Privacy Policy.